How does the 30-day free trial work?
If you cancel a paying plan within 30 days of signing up you won't be charged a thing. If you do choose to cancel your account in the future you will never be charged again, but you are responsible for charges already incurred up until your cancellation. Refunds can not be issued after your initial 30 day trial and we don't prorate for partial months.
What types of payment do you accept?
All payments for Provide Chat are processed through PayPal. PayPal accepts Visa, Master Card, American Express, Discover, and PayPal. You do not need a PayPal account to sign up for Provide Chat. PayPal protects your information with unbeatable security.
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Do I get a 30-day free trial if I upgrade?
If you upgrade from a free account to a pay account you are still eligible to receive your 30-day free trial. You will not get an additional 30-day free trial when upgrading from your existing pay account (i.e. Basic) to another pay account (i.e. Professional). You can always downgrade later if you choose.
Do I have to sign a long term contract?
No. Provide Chat is a pay-as-you-go service. There are no long term contracts or commitments on your part. You simply pay month-to-month. If you cancel, you'll be billed for the current month, but you won't be billed again.
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